Eligible Returns:

• Items must be unused, in original condition, and in their original packaging.

• Partial refunds or store credit may apply for items not in original condition, missing parts, or damaged not due to our error.

      Non-Returnable Items:

• Perishable goods (food, flowers, newspapers, magazines).

• Intimate or sanitary products.

• Hazardous or flammable items.

• Gift cards, downloadable software, and some health/personal care items.

• Sale items are non-refundable.

   Refunds:

• After we receive and inspect your return, we’ll notify you by email.

• Approved refunds will be returned to your original payment method.

• If your refund is delayed: check your bank account, contact your credit card company or bank, then contact us at  info@darkviolet-lemur-421318.hostingersite.com

    Exchanges:

• Only for defective or damaged items.

• Email info@darkviolet-lemur-421318.hostingersite.com and send your item to:
  Ecovida, 37 Verner Street, Goulburn NSW 2580, Australia

      Gifts:

• Gift recipients get a gift credit.

• If the gift was sent to the giver first, the refund goes to the original purchaser.

     Return Shipping:

• You are responsible for return shipping costs.

• For items over $70, consider trackable shipping and insurance.